Two Suitcases? Three Bags? Why Luggage Details Matter When Booking a Transfer

Two Suitcases? Three Bags? Why Luggage Details Matter When Booking a Transfer

Posted: 12/06/2026

A transfer booking is not just about where you are going — it is also about what you are taking with you. This photo is a perfect example. Two large cases in the boot of a saloon car may look simple, but luggage size, shape and quantity can make a big difference to the vehicle we allocate and the comfort of the journey.

At AD Premium Travel, we always encourage clients to be as clear as possible when booking: passenger numbers, suitcase count, hand luggage, unusual items and any extra requirements. It helps us plan properly and avoids the awkward moment where the car arrives and the bags do not quite fit as expected.

Bookings
https://www.adpremiumtravel.co.uk/bookings 

Airport Transfers
https://www.adpremiumtravel.co.uk/services/airport-transfers

Contact Us
https://www.adpremiumtravel.co.uk/contact-us

For airport transfers, cruise transfers, business travel or family journeys, the more accurate the booking details, the better the result. It means the right vehicle, a smoother pickup, less loading stress and a calmer start to the journey. Whether you are heading to Heathrow, Gatwick, Southampton Cruise Terminal, Portsmouth International Port or a local hotel, luggage planning is one of those small details that makes a big difference.

The suitcase question matters more than people think

When clients book a transfer, they often say something like “two bags” or “just normal luggage”. The problem is that “normal” means different things to different people.

One traveller might mean two cabin bags. Another might mean two full-size hard-shell cases, a laptop bag, a handbag, a rucksack and a duty-free carrier bag that appears at the last minute.

That is why we ask. Not to make things complicated, but to make sure the journey works.

For a smooth booking, the most useful details are:

  • number of passengers
  • number of large suitcases
  • number of cabin bags or hand luggage items
  • any awkward items such as golf clubs, pushchairs, mobility aids or boxes
  • whether passengers want extra space in the cabin

It is much easier to plan correctly at booking stage than to solve a space problem on the driveway, airport forecourt or cruise terminal.

Saloon cars are useful — but they are not magic

A good saloon car can be ideal for airport and business transfers. It is comfortable, efficient and smart. For one or two passengers with sensible luggage, it often works perfectly.

But saloon boots have limits. Some cases are deep, rigid or awkwardly shaped. Two large cases may fit beautifully, as shown here, but add another large suitcase, a folded pushchair or several soft bags and the situation changes quickly.

That is when an MPV may be the better choice.

Vehicles
https://www.adpremiumtravel.co.uk/vehicles

This is why we would rather have the conversation early. If the luggage count suggests a larger vehicle, we will advise accordingly. It is not about upselling — it is about avoiding stress and keeping the journey comfortable.

Airport transfers: luggage, timing and calm starts

Airport journeys are often time-sensitive. Nobody wants to start the day trying to make bags fit while the clock is ticking.

For departures, luggage planning helps the pickup run smoothly. The driver arrives, the bags go in, passengers settle, and the journey begins without fuss.

For arrivals, it is just as important. After a long flight, clients usually want the simplest possible process: meet the driver, walk to the vehicle, load the luggage and go. If the wrong vehicle has been booked, the whole experience becomes less comfortable than it should be.

Airport Transfers
https://www.adpremiumtravel.co.uk/services/airport-transfers

Cruise transfers: always tell us the full luggage picture

Cruise passengers often travel with more luggage than airport passengers. It is perfectly understandable — longer trips, formal wear, extra shoes, coats, mobility aids and cabin bags all add up.

A “two passenger cruise transfer” can sometimes mean:

  • two large suitcases
  • two medium cases
  • two hand luggage bags
  • suit carriers
  • a walking aid or folded wheelchair

That is completely fine — provided we know in advance.

Cruise transfers are one of the clearest examples of why luggage details matter. The right vehicle makes the whole experience feel relaxed, especially at busy ports.

Cruise Transfers
https://www.adpremiumtravel.co.uk/services/cruise-transfers

Business travel: presentation and practicality

For business travellers, luggage might be light — but precision still matters. Laptop cases, sample bags, conference materials and overnight cases all need considering.

If a PA or EA is booking the journey, clear details reduce the chance of last-minute changes. It also means the traveller is more likely to step into a car that suits the day: professional, comfortable and practical.

For the person travelling, the best journey is the one that feels easy. For the person booking, the best supplier is the one who asks the right questions before anything goes wrong.

Business Travel
https://www.adpremiumtravel.co.uk/services/business-travel

The “just in case” items

We see this all the time. The main luggage is counted, but the extras appear later:

  • a coat bag
  • duty-free shopping
  • a laptop bag
  • a handbag
  • a child’s backpack
  • walking sticks
  • a folded buggy
  • gifts or boxes

None of these are a problem in themselves. The problem is when they are not mentioned and the vehicle has already been allocated tightly.

So our advice is simple: tell us the maximum likely luggage, not the minimum.

If you think there may be an extra bag, say so. If you are not sure whether a case is large or medium, describe it. If one passenger has mobility aids, let us know. That is how we choose the right vehicle and keep the service smooth.

Why clear booking details help keep prices fair

Accurate information also helps us quote fairly. If we know the job properly from the start, we can allocate the right vehicle and provide a sensible price.

If details change later — extra passengers, extra luggage, additional stops — the job may need adjusting. Sometimes that is easy. Sometimes it changes the vehicle requirement completely.

Clear information protects everyone:

  • the client gets the right service
  • the driver is properly prepared
  • the vehicle is suitable
  • the journey runs smoothly
  • the quote reflects the actual job

That is good for service, and it is good for value.

What to tell us when booking

To help us get your journey right first time, include:

  • pickup address
  • drop-off address
  • date and time
  • passenger numbers
  • number of large suitcases
  • number of cabin bags
  • any unusual items
  • flight number or ship details, if relevant
  • whether you need meet and greet
  • any mobility or access requirements

Bookings
https://www.adpremiumtravel.co.uk/bookings

Contact Us
https://www.adpremiumtravel.co.uk/contact-us

A small detail that changes the whole journey

Luggage is easy to overlook, but it is one of the most important details in a transfer booking. It affects vehicle choice, loading time, passenger comfort and sometimes even the route.

At AD Premium Travel, we aim to make each journey calm, practical and well organised. That starts before the vehicle arrives — with clear booking information and honest planning.

If you are not sure what vehicle you need, just tell us the passenger and luggage details and we will guide you. A saloon may be perfect. An MPV may be better. Either way, the goal is the same: a comfortable journey with no avoidable surprises.

Whether you are travelling to the airport, heading to a cruise terminal, booking business travel or arranging a family transfer, clear luggage details help us get the journey right from the start. Book your next journey with AD Premium Travel online or contact us and we will help match the right vehicle to your passengers, bags and travel plans.

Bookings
https://www.adpremiumtravel.co.uk/bookings

Contact Us
https://www.adpremiumtravel.co.uk/contact-us